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Process improvement for professionalizing non-profit organizations: BPM approach

Purpose – The purpose of this paper is to present a proposal for process improvement at the Department of Social Responsibility of a Colombian process-based organization, called CAJASAN. The department has four main processes: Foniñez (children fund), Fosfec (unemployment fund), Project... Full description

1st Person: Haddad, Carolina Resende
Additional Persons: Ayala, Diego Hernando Florez; Uriona Maldonado, Mauricio; Forcellini, Fernando Antônio; Lezana, Álvaro Guillermo Rojas
Source: in Business process management journal Vol. 22, No. 3 (2016), p. 634-658
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Type of Publication: Article
Language: English
Published: 2016
Online: Volltext
http://search.proquest.com/docview/1789963008
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