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Listening to digital publics. Investigating citizens' voices and engagement within Italian municipalities' Facebook Pages

Several studies underlined the impact of social media in the public sector, investigating the adoption process and uses of these digital platforms by public administrations. This paper adopts a public-oriented perspective to investigate citizens' voices and engagement within 10 Italian... Full description

1st Person: Alessandro Lovari
Additional Persons: Lorenza Parisi
Source: in Public relations review : a global journal of research and comment Vol. 41, No. 2 (2015), p. 205
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Type of Publication: Article
Language: English
Published: 2015
Online: Volltext
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